Troubleshooting

  • Stop the 2 AM Wake-Up Calls: Fixing Nuisance Waterflow Alarms

    Stop the 2 AM Wake-Up Calls: Fixing Nuisance Waterflow Alarms

    The fire alarm is blaring, the panel says “Waterflow,” and the fire trucks are already dispatched. But when you check the building, there is no fire and you don’t see any water leaking anywhere. If you manage a commercial property, you know how stressful this type of late-night wake-up call can be. A massive false…

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  • The “Ground Fault” Ghost: Why Your Commercial Fire Panel Won’t Stop Beeping

    The “Ground Fault” Ghost: Why Your Commercial Fire Panel Won’t Stop Beeping

    When a commercial fire panel in Central Texas suddenly starts chirping after a heavy rainstorm or an office remodel, it is almost always throwing a “Ground Fault” trouble code. This means electricity is leaking from the system. This is often due to a pinched wire or water that gets in the junction box. It’s not…

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  • Why Won’t My Fire Alarm Mute the PA System During a Test?

    Why Won’t My Fire Alarm Mute the PA System During a Test?

    If your fire alarm fails to mute your building’s background music during a test, you likely have a failed priority override relay. Specifically, commercial fire codes require emergency notifications to automatically hijack the PA system. The system must force the speaker volume to maximum. As a result, it completely cuts off all non-emergency audio so…

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  • Why Is Your Fire Alarm Panel Beeping? (And How to Stop It Legally in Austin)

    Why Is Your Fire Alarm Panel Beeping? (And How to Stop It Legally in Austin)

    Does any of this sound familiar? Your fire panel starts beeping. You unlock the red box and hit the “Acknowledge” or “Silence” button. You breathe a sigh of relief. Then, almost like clockwork 24 hours later, that exact same shrill chirp returns. It echoes through your commercial lobby and induces a mini panic attack. If…

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  • Red, Yellow & Green: Austin Fire Sprinkler Tags Explained

    Red, Yellow & Green: Austin Fire Sprinkler Tags Explained

    Did you walk into your fire riser room today and see a bright red tag? Did it make your heart skip a beat? If you saw a yellow tag, you probably feel tempted to ignore it. Spoiler alert, you shouldn’t. As a local life safety professional, I talk to stressed out property managers just about…

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